How to find your way around and get to know your new city. The City of Salzburg offers lots of information points for new Salzburg residents and helps in the initial time. Once your first steps are taken in your new home, you can then discover the city for yourself.
All possible questions can be answered in the Citizen’s Service of the City of Salzburg. For example, when it comes to general information or on government processes. But also, if you have a complaint or a problem for which you are looking for a solution. The Citizen’s Service is located in Schloss Mirabell.
Citizen’s Service
Mirabellplatz 4, 5024 Salzburg
Phone: +43 662 8072 2000
stadtservice@stadt-salzburg.at
The service points for residents are a first touchpoint for new Salzburg residents. Knowing their way around the city and its bureaucracy, employees can be consulted when questions about public service and bureaucracy are being raised.
The Family Pass helps families save money and makes planning recreational activities easier. With it there are many discounts on admissions in the City of Salzburg and in the county of SalzburgerLand. The Family Pass is valid for Salzburg families with their main residence in the City of Salzburg. The Family Pass is free of charge and can be requested from the Citizen’s Service.
Using bus and train you can travel quickly around Salzburg, and also in SalzburgerLand quickly from A to B. There are tickets for a few hours and for the whole year. Within the city, the cycle paths are also very well developed. The S-Bahn runs regularly to nearby towns, such as Seekirchen or Hallein.
Excursion Tips
In Salzburg there are many events all year round, where you can meet new people. You can also join a club to meet people. In Salzburg, for example, there are many sports clubs. There is something for everyone here. In most cases, you pay a small fee per year to become a member of a club. At school or at work also, you are together all day with people you can make friends with.
Find a club:
This is how much some things cost in Salzburg:
Rental apartment: approx. 16.00 Euro/m2
Daily ticket for public transport: 5.00 Euro
1 litre of milk: approx. 1.60 Euro
Diesel: approx. 2 Euro/Litre
Parking: Up to 3.00 Euro in the first hour
According to a new study, Salzburg residents earn an average of 1,516 Euros per month (with 14 salaries per year).
Grocery shopping options include:
Groceries at the weekly and organic markets are usually more expensive than in supermarkets. They are however very fresh and come directly from the producer. Discount stores, such as Hofer and Lidl, are also cheaper than for example Spar.
If you find yourself in a difficult situation with no way out, talking to someone can be helpful. Employees of the local service points are a good contact point to find possible solutions.In Salzburg, there are different places that help in crisis situations.
Pro Mente Salzburg
Südtiroler Platz 11/1
5020 Salzburg
Tel.: +43 662 88 05 24-0
www.promentesalzburg.at
Salzburg Red Cross
Sterneckstraße 32
5020 Salzburg
Tel.: +43 662 81 44-0
www.roteskreuz.at/salzburg
AMD Salzburg – Centre for Healthy Work
Elisabethstraße 2
5020 Salzburg
Tel.: +43 662 88 75 88-0
www.amd-sbg.at
Children and Families
For children and families, there is a multitude of possibilities, offers and contact points in the City of Salzburg. Sport, fun, games – there is something for every taste.
But even if things don’t go so well, there are many facilities and offers available:
Minors Protection
