How to find your way around and get to know your new city. The City of Salzburg offers lots of information points for new Salzburg residents and helps in the initial time. Once your first steps are taken in your new home, you can then discover the city for yourself.
WHERE CAN YOU GET INITIAL GENERAL INFORMATION?
All possible questions can be answered in the Citizen’s Service of the City of Salzburg. For example, when it comes to general information or on government processes. But also, if you have a complaint or a problem for which you are looking for a solution. The Citizen’s Service is located in Schloss Mirabell.
Mirabellplatz 4, 5024 Salzburg
Phone: +43 662 8072 2000
The service points for residents are a first touchpoint for new Salzburg residents. Knowing their way around the city and its bureaucracy, employees can be consulted when questions about public service and bureaucracy are being raised.
- BWS Aigen & Parsch
- BWS Gnigl & Schallmoos
- BWS Itzling & E-Vorstadt
- BWS Lehen & Taxham
- BWS Liefering & Forellenweg
- BWS Salzburg Süd
WHAT IS THE FAMILY PASS?
The Family Pass helps families save money and makes planning recreational activities easier. With it there are many discounts on admissions in the City of Salzburg and in the county of SalzburgerLand. The Family Pass is valid for Salzburg families with their main residence in the City of Salzburg. The Family Pass is free of charge and can be requested from the Citizen’s Service.
HOW DO YOU GET FROM A TO B IN SALZBURG?
Using bus and train you can travel quickly around Salzburg, and also in SalzburgerLand quickly from A to B. There are tickets for a few hours and for the whole year. Within the city, the cycle paths are also very well developed. The S-Bahn runs regularly to nearby towns, such as Seekirchen or Hallein.
- Free bathing spots
Around Salzburg there are many beautiful bathing spots that are free of charge. For example, at the Königsseeache or in the Almkanal. Most of the places are also easily reached by bicycle.
Climbing can be practiced on the City Wall right in the Glockengasse in downtown Salzburg. In about half an hour, you can reach the Kapuzinerberg Mountain from there. But also, outside of Salzburg there are many climbing routes. For example, in St. Gilgen on the Plombergstein or in Mondsee on the Drachenwand.
In SalzburgerLand, you have a choice of countless hiking trails. But it is particularly beautiful in St. Koloman, at the Seewaldsee or in the Bluntautal near Golling.
- Cross Country Skiing
In winter, there are many cross-country ski trails in and around Salzburg. In Salzburg, a cross-country ski trail runs past Schloss Hellbrunn. Tip: A few kilometres outside of Salzburg, in Faistenau, there are also countless cross-country trails.
Tobogganing is particularly good outside the city. There are special toboggan runs in Faistenau, Unken or Abtenau. Here, you can also rent a toboggan.
WHERE DO YOU MEET NEW PEOPLE?
In Salzburg there are many events all year round, where you can meet new people. You can also join a club to meet people. In Salzburg, for example, there are many sports clubs. There is something for everyone here. In most cases, you pay a small fee per year to become a member of a club. At school or at work also, you are together all day with people you can make friends with.
Find a club:
HOW MUCH DO THINGS COST IN SALZBURG?
This is how much some things cost in Salzburg:
Rental apartment: approx. 14.00 Euro/m2
Daily ticket for public transport: 4.00 Euro
1 litre of milk: approx. 1.30 Euro
Diesel: 1.25 Euro/Litre
Parking: Up to 2.80 Euro in the first hour
According to a new study, Salzburg residents earn an average of 1,516 Euros per month (with 14 salaries per year).
Grocery shopping options include:
- Supermarkets (Spar, Billa, Hofer, Lidl, Nahversorger,…)
- Weekly Markets (Schranne, Grünmarkt, market at the Neuen Mitte in Lehen,…)
- Organic supermarkets (denn’s, Frau von Grün, basic,…)
- Petrol stations (OMV, Jet, BP,…)
Groceries at the weekly and organic markets are usually more expensive than in supermarkets. They are however very fresh and come directly from the producer. Discount stores, such as Hofer and Lidl, are also cheaper than for example Spar.
WHERE CAN YOU FIND HELP IN CRISIS SITUATIONS?
If you find yourself in a difficult situation with no way out, talking to someone can be helpful. Employees of the local service points are a good contact point to find possible solutions.In Salzburg, there are different places that help in crisis situations.
Pro Mente Salzburg
Südtiroler Platz 11/1
Tel.: +43 662 88 05 24-0
Salzburg Red Cross
Tel.: +43 662 81 44-0
AMD Salzburg – Centre for Healthy Work
Tel.: +43 662 88 75 88-0
Children and Families
For children and families, there is a multitude of possibilities, offers and contact points in the City of Salzburg. Sport, fun, games – there is something for every taste.
But even if things don’t go so well, there are many facilities and offers available:
Help for children of mentally ill parents
Salzburg Children and Youth Advocacy
- Family Help
If a parent or other important caregiver temporarily fails, family helpers take over the care of the children or other family members, along with the daily household operation.
- Koko Family Counselling
Advice and support in difficult life situations
- School Social Service
The aim of school social work is to accompany children and adolescents in the process of growing up. This also helps with solving personal or social problems.
- Child Protection Centre
Children and adolescents aged between 4 and 18 years old and/or their parents or caregivers can come here.
- Family Counselling
Partner and Family Counselling offers advice on marriage, family and life issues.
- Lebenshilfe Salzburg
Family counselling is also offered here.
- Salzburg Medical Association
List of all counselling centres for various problems in Salzburg
- Pro Juventute
Pro Juventute offers family counselling for people in difficult life situations and support for self-help.
- Akzente Youth Info
Information for young adults from A-Z (violence, mobbing, problems at work, …)